Some People - Sick!!
So, thanks for the advice about "the bitch" that lives in my parent's neighborhood. She's so bored and crazy. I hate hate hate her. Anyway, I know my mom would be totally mortified if I embarassed her. One reason is that she wants people to like her. She's really insecure about friendship and she doesn't like it when people don't like her. But also, and I probably forgot to mention this, but my mom works part time at the clubhouse in the neighborhood, so this "bitch" is her boss. ha ha Oops! I mean, whatever. It's just a stupid little partime job that my mom works just so she can have more money to gamble with. So, it's not a big deal, but I know that she doesn't want to get fired because her daughter is disrespectful to her boss. How embarrassing right?? Of course, most of the people that live in the community totaly hate this woman and they all complain about her.
Anyway, last night was Friends and Family at the Hard Rock and I went in with the highest of hopes. I mean, basically, the people eating in the restaurant know someone that works there, which means they should understand the value of tipping. Not to mention they are eating a full dinner for free, including a dessert and a soft drink. They only thing they had to pay for was alcohol.
So, first table I get leaves me a measly little five dollar bill. Jesus! There was four people at the table and they just had 4 free entrees and a dessert and lots of sodas with refills. Thanks for that big five dollars.
Next table. Things are looking up. I talk the two adults into ordering our signature drink, The Hurricane in a commemorative Hard Rock glass with the Las Vegas Hard Rock Grand Opening Logo. It's only available for this one week - the Grand Opening week and then we are discontinuing it. So, there is a good chance the glass will be worth some money eventually.
Anyway, I digress. They order two hurricanes with the glass that they get to take home and then I got the two younger girls (teenagers) to order a delicious berry smoothie in the take home glass. Awesome! The bill went from free up to $50 - plus - management LOVES it when we sell the glassware.
So, they eat, I bring out the check. I circled the price, told the girl I'd be back in a few minutes to take payment. I come back to the table, everyone is gone, and they left me 4 dollars. That's it! 4 dollars in total. I assume that was my tip. And, they skipped out on the bill totally. What the fuck????? This is friends and family. These aren't some random strangers from the street. I was pissed. I'm still pissed.
I'm still not sure what happened. Maybe they thought they didn't have to pay for anything? Maybe they thought alcohol was included. That's such bullshit though. I know that can't be true because when I asked the lady if she wanted a refill on the Hurricane, she said "oh, can we get refills?" and I said "well, yeah, the refills are actually half price, so it's a pretty good deal". And then she asked the food runner where she could find a money machine, so I'm guessing she realized that oh shit, she does need to pay for these drinks. But, instead of paying, she decided to skip out. People are just disgusting. I learned a lesson though. I'm going to be really thorough tonight when I am talking to the table. I will make sure they realize from the very beginning that alcohol is not included, but that everything else is free.
So, after those two really shitty tables, my night picked up and I had two much better tables. They both ordered alcohol, I sold some more glassware and they tipped me $30 and $25. And that was it. It was a short night, so I was out of there by ten thirty.
Oh yeah, Andrew Dice Clay came in last night with a 5 or 6 person entourage. I was about to walk out of the kitchen, but he came strolling in the "out" door with like a group of people and I'm thinking "nice work guys - you just went in the "out door". But, as I was about to say it, the girl standing next to me says "oh my god, that's Andrew Dice Clay". ha ha They were giving him a private tour. Nice. This is the beginning of what I'm sure will be a long list of celebrities I will see at the new Hard Rock. Celebs swarm to this place! I'm pretty sure Bon Jovi is set to perform there in a few weeks too.
I was supposed to be at work right now, but I switched with someone that wanted to work in the morning and I was thrilled to do it. I totally wanted to work at night anyway.
Well, that's it. Happy Friday kids.



5 Comments:
Sounds like things are much better at this restaurant then the lastone you worked at although it does suck that those people ran out on the check. I can't believe that. What's upwith the low tipping? People can be so cheap.
September 04, 2009
Can't they track whose friend or family that was who walked out on you? Don't you need an invite to come in and can't they tell who that invite is attached to? I'd get that person to reimburse you!!
But I am glad the new job is better than the other restaurant!
September 05, 2009
Its best to avoid problems in advance rather than to deal with them later. Its highly likely that these "friends and family" were invited to eat for free and perhaps that word was repeated by their relative a bit too often. If you are trying to SELL something when they have been told its all FREE, its up to YOU to make darn sure they know it rather than have it be some verbal footnote that they may not have really heard or fully undestood.
Maybe they just were short of cash, maybe they felt robbed of 50.00... or maybe they are just cheap conniving idiots.
I guess it was real good practice for you though!!
No one likes a waitress who constantly tries to upsell or push sides. Managers may, but customers don't.
September 05, 2009
Last night, I was out at dinner with my friend and our server was so charming and so cool, but I got distracted when the bill came and later realized I tipped only half of what I meant to.
Damn.
September 06, 2009
After a LONG weekend, I just saw the headline of this post and I thought you were going to write about the Swine Flu.
Glad to see that was not the case.... yet.
September 09, 2009
Post a Comment
Subscribe to Post Comments [Atom]
Links to this post:
Create a Link
<< Home