Neat little story... My mom and I were shopping at Michael's Craft Store the other day (Sunday) and a manager approaches us and tells my mom that it's "random acts of kindness day" in the store and she handed my mother a gift card for 25 bucks! She said that they usually only give out 5 dollar gift cards but she thought my mom looked so nice and she really wanted to give her the bigger gift card. She's right though. My mom is so big hearted and she's always smiling and always thinking of others. It was a really nice thing and she totally deserved it.
Today at work my boss called me into his office and told me that one of the girls complained to her counselor that I talk down to them. So, he just told me that it's really hard to make the transition from client of Salvation Army to Employee of Salvation Army and especially to Supervisor for Salvation Army. Where I used to be the one slacking off and talking shit to the girls and making fun of people (as a client) now I have to try to set a good example and be empathetic and sympathetic while still doing my job which means ensuring the girls work all day, making sure they don't steal, trying to keep them away from the boys and clothing more than 100 clients. It's tough. And, to be honest, I'm not always the nicest person, I'm short in the patience department and I blurt things out without thinking. I am also a very hard worker so its frustrating for me to deal with people who are lazy and rude. I'm trying though.
I try to give a lot of warnings instead of giving them writeups but that's going to have to stop. They really do take advantage of me because I'm easy on them. So, unfortunately, instead of getting frustrated and talking to them in sarcastic tones and yelling at them, I will have to do less talking and give out more writeups. Then they will know I really mean business.
Since I started working there a little over a month ago I've given out two writeups to guys that literally cussed me out and I've given out two writeups for females that were given several warnings and they both blatantly continued to do what they were doing so I had no other choice. The girls both left the program as soon as they were told they were being written up. Both buys stayed because they were court ordered to be there but they both had to apologize to me. I haven 't had any problems with those guys since.
Anyway, hopefully I can figure out a good balance and try to treat the girls with more respect which in turn will mean they will respect me more. I hope.